Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Sunshine HomeCare Colorado is a licensed non-medical home care agency. When we create or receive health information about a client, we are required to maintain its privacy and to provide this notice of our legal duties and privacy practices.

Uses and disclosures

We may use and disclose health information, without a separate written authorization, for:

• Care. Sharing what attendants and nurses need in order to follow the authorized service plan.
• Payment. Billing Health First Colorado or another responsible payer for authorized services.
• Health care operations. Quality review, training, licensing, and the day-to-day running of the agency.
• People involved in your care. When you agree, or when the law allows, a family member or authorized representative.
• Required or permitted by law. Public health, health oversight such as CDPHE or HCPF, and situations involving abuse, neglect, or a serious threat, as the law provides.

Other uses, including most marketing, need a written authorization. You may revoke an authorization in writing, except where we have already acted on it.

Your rights

• Ask to see or get a copy of the health information we maintain about you.
• Ask us to correct information you believe is wrong or incomplete.
• Ask for an account of certain disclosures.
• Ask us to limit certain uses or to contact you in a different way.
• Ask for a paper copy of this notice.
• File a complaint if you believe your privacy rights were violated.

Complaints

Contact Sunshine HomeCare Colorado at (720) 595-4418 or care@sunshinehcss.com, or write to 8425 W Colfax Ave, Suite B, Lakewood, CO 80215. You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights, at 1-800-368-1019 or TDD 1-800-537-7697, or visit hhs.gov/ocr (opens in a new tab). We will not retaliate against you for filing a complaint.

This website

Ordinary website forms are email. They are not the way to send health information, a Medicaid ID, or a signature. Use the secure form when it is posted, or call us.

Changes and effective date

We may change this notice. The current notice will cover information we already have. Effective date: to be set when the owner adopts this notice. Privacy contact name, if different from the general inbox, is also still to be set.